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Pausing contract

In billwerk you can pause a contract. As soon as you pause a contract, automatic billing, recurring payments and payment escalation are switched off during the contract pause. You can resume the paused contract at any time.

  1. To pause a contract, click Customers in the menu.

  2. Select the contract you want to pause.

  3. Click the Perform Action button and select the Pause Contract option.

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  4. From the Pause starts drop-down list, select when to pause the contract.

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  5. Optionally, you can select the end date of the contract pause in Pause Ends.

  6. To save your input, click the Save button.