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Password Guidelines

To maintain the security and integrity of customer data, users should adhere to the following password practices:

  • Password complexity:

    • Passwords should be at least 12 characters long.

    • Passwords should contain a combination of upper and lower case letters, numbers, and special characters (e.g., @, #, $, etc.).

    • Passwords should not contain easily guessable information, such as names, dictionary words, or repeated characters.

  • Passwords should be changed at least every 90 days.

  • Users should not share their passwords with anyone.

  • Users should handle any suspected password compromise by changing their password immediately and reporting to the account admin.