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Welcome to our Help Center!


Before you can enable a discount for your customers, it makes sense to understand the interface fully.

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We will take some time to focus on that now.

Access to the discounts interface

In order to access click on Configuration > Discounts on the navigation sidebar.


If you already created Discounts, you will see them in this list.

Table columns of the discounts list

First of all we will go through the different columns of this table.


Shows that the discount is active.


API name of your discount.


The commercial name you chose for your discount.


The commercial name you chose for your discount.


Percentage or amount of the discount.


Time limit you set.


Created date of the discount.

Applies to

The plans it applies too. You can choose, if you would like to apply it to all plans or only to one special plan.


Currency of the product, selectable in a drop-down menu.

Filter the list

You can filter the list by clicking on the Reepay_Admin_-_Add-Ons_Filter_.png icon.

If you would like to hide columns from the table, click on the Reepay_Admin_-_Add-Ons_Creation_Date_Button.png icon.

By default you can filter the list on the Creation Date.

Click on the drop down list Add filters to filter the table on any of the columns.

Create a discount

If you would like to create a new Discount, please follow these steps:

  1. Click on Reepay_Admin_-_Create_button.png.

  2. The Create Discount window opens.

  3. Enter a Name and a Handle.


    The Handle field will automatically overtake the content of the Name field. If you prefer to change it, you can click on the Reepay_Admin_-_Pencil_icon.png.

  4. Add a Description for internal use.

  5. Choose a Discount type:

    • Fixed: Enter a fix amount in the field below.

    • Percentage: Enter a percentage for the discount you would like to apply in the field below.

  6. In the Applies to box:

    • You can select order lines the discount should apply to.

    • By activating the switch Reepay_Admin_-_Create_Discount_Select_all_switch.png you decide to apply the discount to all order lines.

    • Use the boxes below to choose between the available plans.

  7. In the Duration box select if the duration of the discount:

    • Unlimited: always available.

    • Fixed count: Only for a certain amount of uses, e.g. for the first 100 customers.

    • Fixed period: apply the discount for a fixed number of days or months.

  8. Click again on Reepay_Admin_-_Create_button.png to save your changes.

  9. A pop up confirms the changes you made.

You will see your new discount in the list:

Edit a discount

You would like to apply some changes on your current Discount?

Just click on the Name of your discount in the list.

You will access to the Edit Discount interface which gives you the same options as for the creation of the discount.

Click on Save_Reepay.png to confirm your changes.

Discount settings

When clicking on Reepay_Settings.png in the upper right corner of the interface, the Discount Settings page opens.


Choose here if you would like to allow:

  • Single: only a single discount on a subscription at a time.

  • Multiple: multiple discounts on a subscription. This results in multiple discounts on the invoice.

If you select Multiple more options will show up concerning the:

  • Order of Application of percentage and fixed amount discounts.


    The order will effect the total amount of the discount.

    You have the choice between:

    • Amount first: This will apply fixed amount discounts first, followed by any percentage discounts.

    • Percentage first: Selected by default. The percentage discounts will be applied first, followed by any fixed amount discounts.

  • Multiple Percentage Discounts handling, either in a cascading order or application all at once.


    The method of application will effect the total amount of the discount.

    You have the choice between:

    • Apply to full line item amount: This will apply all percentage discounts directly to the full line item amount.

    • Compound the discounts: Selected by default.This will apply percentage discounts one at a time, each discounting the previous net amount.

    Click on Save_Reepay.png to apply the changes.


    These settings will apply to all discounts.