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Welcome to our Help Center!

Customer portal

The Customer Portal has been designed with the primary goal of simplifying both your life and that of your customers. It empowers your customers to perform various tasks without the need to reach out to you directly, sparing you the effort of manually recording changes in Billwerk+.


It is important to note that the Customer Portal is specifically designed for customers who are already registered in Billwerk+.

If you need to create new customers, we provide Hosted Pages for that purpose.

You can already achieve this by creating your own customer portal using our API, but this takes time and effort and requires development resources.

The Customer Portal can be used without any coding skills, it works out of the box!

Leveraging the portal’s features your customers can :

  • change their contact details

  • review, pause, resume and cancel their ongoing subscriptions

  • manage their payment methods

  • review invoices including payment status