Skip to main content

Welcome to our Help Center!

Charging errors

To trigger errors in the process of creating charges and settling authorized charges the cvv 888 can be used in combination with a number of amounts.

For example: a successful authorization can be performed and then a specific amount can be used for the settlement that will result in an error.

The table below shows the amounts to be used with cvv 888 to trigger errors.

Amount

Error state

Error code

1000

success

1001

processing_error

acquirer_communication_error

1002

processing_error

acquirer_error

1003

processing_error

acquirer_integration_error

1004

processing_error

acquirer_authentication_error

1005

processing_error

acquirer_configuration_error

1006

processing_error

acquirer_rejected_error

2001

soft_declined

insufficient_funds

2002

soft_declined

settle_blocked

3001

hard_declined

credit_card_expired

3002

hard_declined

declined_by_acquirer

3003

hard_declined

credit_card_lost_or_stolen

3004

hard_declined

credit_card_suspected_fraud

3005

hard_declined

authorization_expired

3006

hard_declined

authorization_amount_exceeded

3007

hard_declined

authorization_voided

1337

hard_declined

sca_required (Error for non-SCA payments to mimic PSD2 behaviour)

Explanation of the error states:

processing error: Every major card network has a category of chargeback reason codes called payment processing errors. Payment processing error chargebacks occur when a merchant has made a technical error when processing a payment, such as charging the wrong amount or processing a charge twice.

soft declined: Soft declines typically happen with debit card payments. They occur when the card issuer approves the payment, but the transaction fails at another step in the process. They are temporary authorization failures that may be successful after a retry attempt.

hard declined: A hard decline is when the issuing bank does not approve the payment. In other words, hard declines are permanent authorization failures and should not be retried. These failures may be caused by eg. a stolen card.