Questions when migrating from another payment gateway
When you migrate from another gateway, you might have a lot of questions.
Please find here some considerations in a nutshell:
How do I start?
To go live with billwerk+ payments by following this guide.
Can I reuse my current acquirer agreement?
Note
We provide a list of acquirers you can work with
Of course you can reuse your existing acquirer agreement.
Can I use Billwerk+ Payments in my shop model?
Yes! Actually we provide plugins to different e-commerce platforms.
Can I import customers/ payment methods?
Yes, please read this article to get more details: Import of credit cards and subscriptions.
Does Billwerk+ Payments cancel my old agreement?
No, you need to contact your old provider to cancel your agreement.
Can I use two gateways at the same time during the transitional period?
Using two payment gateways in the transitional period is not a problem.
Reach out to our support team
If you have questions, we did not answer here or in the other section of our help center, please send us an email to ree-support@billwerk.plus.