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Welcome to our Billwerk+ Optimize Help Center

Overview of the Sidebar

Once you log in to the application, on the left hand side the navigation sidebar. All the features and functionalities of the app are accessible via this Sidebar.

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Clicking on the little flashes Reepay_navigation_icon.png you open the sub menus. Please find below a table showing all menu items:

Menu

Sub menu

Usage

Search

Allows you to search through different features

Dashboard

 

Rapid access to our Go live functionality, information about Plugins, access to documentation and support.

Customers

Customers

See the list of customers and add new ones. Dive into existing customers to see their related Payment Methods, Subscriptions and Invoices. Create new subscriptions and invoices and add payment methods for the customer.

Payment Methods

Get an overview of the Payment Methods you set up in Configuration > Payment Methods.

Payments

Invoices

Keep track on invoices you sent out to customers, of their status and open invoice details to generate payment links or settle the invoice.

Credit Notes

View all the Credit Notes generated and sent to your customers

Transactions

Once you got payment transactions you will see the list here.

Subscriptions

 

List of all the Subscriptions 

Analyze

Revenue

View Revenue related KPIs of your business such as ARR, MRR, MRR Movement etc.

Payments

View Payments related KPIs of your business such as Number of Transactions, Failed, Refunded Transactions, Payments by Payment Method etc

Customer Health

View Churn and Retention related metrics of your business

Configurations

Product Catalogue

Create Plans, Add-Ons, Usage-based Billed Products, Discounts etc.

Customer Self-Service

Configure Customer Portal and Hosted Pages

Checkout management

Setup the Checkout configuration, Payment Methods, Risk Filter etc.

Customer Communication

Define the Email Template and Localize your product catalogue and other communication in 16 other European languages 

Finance and accounting

Configure the Dunning flow, Invoice and Credit Note Settings and DATEV export

Integration and Tools

Explore different apps that can be integrated with Optimize, Setup API Credentials, Webhooks etc.

Admin and billing

Setup your billing information, manage the users for your account and manage your acquirer application

Great! Now that you have a good overview over our application, let us go quickly through the process to get Billwerk+ Pay or Billwerk+ Optimize up and running in no time.